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ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

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The BMW 5 Series.

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Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

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THE BMW 1 SERIES.

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BMW Help: Recalls

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Preston Community Radio Station Unveils New Breakfast Show Sponsor

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World Final for Preston Amateur Golfer

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ACCIDENT? IT’S YOUR CALL.

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Bowker BMW in Preston Crowned ‘BMW Sales Retailer of the Year’ 2017

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Impress with the new BMW Shadow Edition

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BMW Approved Used Cars

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FIRST PICTURES: Lancashire Dealership Confirms Plans to Create 30 Jobs and Triple Car Servicing Capacity with New Aftersales Centre

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Preston Soccer Charity Announces First Ever All-Age-Group Sponsorship Agreement

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

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THE NEXT 100 YEARS

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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Where Next?

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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Your perfect BMW couldn't be closer

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Meet the team

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Paul Bowker

Chief Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Director
  • Hobbies Paul enjoys playing golf, clay pigeon shooting and spending time with family!

Tom Fox

Managing Director
  • Years at the dealership 19
  • Years in the industry 26
  • Department Director
  • Hobbies Tom enjoys playing golf, watching football, travelling and skiing!

Graham Forshaw

General Sales Manager
  • Department Used Car Sales

Megan Sellers

Assistant New Car Sales Manager
  • Years at the dealership 7
  • Years in the industry 7
  • Department New Car Sales

Simon Dickason

New Car Sales Executive
  • Years at the dealership 5
  • Years in the industry 30
  • Department New Car Sales

Tom Aitkenhead

New Car Sales Executive
  • Years at the dealership 2.5
  • Years in the industry 2.5
  • Department New Car Sales

Dave Hiney

Assistant Service Manager
  • Years at the dealership 16
  • Years in the industry 28
  • Department New Car Sales

Alison Prowse

New Car Sales Executive
  • Years at the dealership 18 Months
  • Years in the industry 15
  • Department New Car Sales

Lauren Grigg

CRM Controller
  • Years at the dealership 2
  • Years in the industry 2
  • Department CRM

Jack Wilson

BMW Product Genius
  • Department New Car Sales

Sue Heaton

New Car Sales Executive
  • Years at the dealership 3
  • Years in the industry 10
  • Department New Car Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very courteous and professional.

Service

Easy to book Knowledgable and well mannered staff Work completed on time Excellent waiting area with refreshments

Service

Still waiting for someone to contact me re damage to paintwork to inside bumperwhich i found to be present from the 1st time I washed the vehichle 2 weeks after i took delivery

Service

The car was returned in perfect condition but took a little long at the end.

Service

Was dealt with today by one of the experienced service advisers who's knowledge and organisation of the repairs etc made it a smooth experience

Service

My car only went in for its first service. The experience was what I would expect from a premium car centre,and nothing else. Always happy with the experience at Bowker. This is the reason why I travel to them when I live in Cumbria.

Service

All was done efficiently and in a friendly manner and just within the time allocated.

Service

Major service; valeted in 3 hours.

Service

There was a mix up with the appointment date , when the date was changed It was not updated on the system. after being told that I couldn't have the required date the team eventually sorted things out and the required date was achieved

Service

Jack Wilson did his very best to resolve the problem I had with my connected music after my car had been in for a recall (which I have now lost) I now understand the problem

Service

Just the arrival and return delays

Service

He clearly explained what was needed, how long it would take then did it.

Service

STRAIGHTFORWARD AND QUICK

Service

Everything was done efficiently and with minimum fuss.

Service

I trust that all necessary checks were carried out by your engineers

Service

Waited 9 hrs. for the replacement of one rear spring.

Service

The level of attention to both the car and myself were of a very high standard

Service

No delays, and all as agreed in advance. Polite staff.

Service

Service was completed in the advised time, service report was fully explained and the price was lower than quoted.

Service

Everything was good as free recall.

Service

Polite, helpful was offered coffee and was kept informed!

Service

Not heard anything and the car has been in nearly 4 weeks

Service

Ok however you gave my key back to me with it reporting battery needs changing. Would like to think you would of replaced this for me

Service

I booked a fast lane service as there was no option for my car to be collected. The service took 2 hours and fifteen minutes meaning I was late for a work appointment.

Service

All done to a high standard but screenwash was identified as an issue and wasn't topped up despite me being on a service plan. When I pointed this out, however I was offered to bring it back whenever I wanted to have it filled up for free.

Service

I am satisfied with all aspects of the dealership other than the coffee which is a bit sub standard. I have purchased 7 vehicles over the years from Kinders of Ashton to Bowker so doesn't that tell you something ?

Service

The work was carried out within the time specified and to a very high standard.

Service

I was a bit disappointed about the amount of work needed for an MOT and service with gearbox work and engine cover work needed on a low mileage car. Also I am unsure why my MOT was £54.85 when my husband had his MOT the week after and it was £39.99?

Service

work carried out on time and to expectation. Car was returned fully valeted which is always a nice touch

Service

NO Complaints

Service

Full explanation as to what was done and what needs doing in the future with regard to the amber readings.

Service

It's been good to

Service

After three visits the rattles have just about been fixed. I booked a loan car an X1. I was considering the car for my wife. When I got to the dealership despite all the notes saying to have an x1 available they gave me a 3 series. I was not happy

Service

Quite prompt service

Service

Job completed car returned on time clean and tidy

Service

The technician support was great! However seemed to be an annoyance rather than a customer, things were / seemed rushed. VHC app is a great idea, if explained by the service representative to expect it and actually complete the authorised work.

Service

The service was great and everybody I dealt with was friendly and polite

Service

Kept informed at every stage; appointment reminder; other jobs done whilst ordering & delivering spare parts; provisional quote for cost of work; wash & valet; phone always answered; lively staff

Service

Pleased with the check and the clean state of car on collection - but no PIN has been provided to access follow up data!!

Service

I've had 4 BMW's over a period of 12 years and have never experienced any issues with either the vehicle or the service. This time though when booking the car in and being told it would be ready by 4pm, I didn't drive away until nearly 6pm!

Service

Well explained

Service

The matter is now resolved at a local level. I have been provided with a refund for additional work undertaken at M.O.T. and Major Service for which prior agreement to go ahead had not been made.

Service

Waited to long to be seen

Service

Well organised with new car sales as combined with a test drive of a new car

Service

Great to have my car collected and dropped of the same day, thanks Carl great service.

Service

Bowker preston listened to my concerns and delt with them in a professional and timely manner.

Service

The MOT took longer than the 90 minutes promised, then the car wash broke and I was offered to wait another 30 minutes, but I had already been at BMW for two hours. The final problem was my drivers floor mat had been removed and needed collecting.

Service

Everything went to plan. Timings. Surroundings comfortable to work in during service.

Service

vehicle was ready earlier than previously advised it would be and work completed to satisfaction.

Service

Courtesy car with empty fuel tank, confusion with another customer with same surname. No discussion on monthly schemes to prepay services as arranged prior. Advised unnecessary brake renewal.

Service

Very helpful and friendly team. Excellent knowledge, and kept me updated on the progress with my car. The centre takes good care of you during the 3-4 hours wait. Excellent facilities for customers - comfortable seats, TV, USB points and coffee

Service

Slightly long than expected wait time especially the valeting service

Service

The dealership is ok

Service

I have always had first class service from all departments at Bowker. My most recent service experience related to the EGR cooler re-call. This was dealt with brilliantly and the car was given a wash and vacuum too. Good back-up leads to future sales

Service

Good service from start to finish

Service

Handled recall well.

Service

You supposedly replaced the sensor and in the afternoon after picking up car it happened again.You took the paperwork evidence of what you had done from me and said you would put in post ! I have no evidence of what you have done.

Service

No problems

Service

Brilliant place,people friendly and helpful

Service

Everybody helpful all done quickly and updated on progress. Car gets a good clean as well.

Service

Reluctant customer service.

Service

The M.O.T. took much longer than anticipated but I did obtain an explanation and an acceptable discount for the delay.

Service

customer service is good however i would apreciate a phone call when my car was ready to pick up.

Service

Standard of customer service

Service

Everything was fine and finished in the time stated.

Service

Poor service. The car was booked in for a known fault and we were told it would make 1 day. Only when I rang at 17:00 was I told it would not be ready. It was very inconvenient not having a car and we ended up not having it for 3 days.

Service

Good service

Service

Very efficient service

Service

As above

Service

Prompt Efficient Pleasant

Service

Everything completed on time rung as soon as service completed discounts offered and given promise of further work to be looked at soon as is necessary

Service

As above

Service

Everything was explained to us clearly what work was going to be carried out and the car was returned to us on time and was also nicely cleaned for us

Service

Quick, thorough and friendly

Service

Service time ran late, staff apologised, and customer service gave me a discount, very helpful and thoughtful

Service

My latest experience is very disappointing. A week after being advised a spare part would be in 'tomorrow' and asking for contact details of the after sales manager to discuss an issue under guarantee, nothing has happened.

Service

Everthing was done for us that could have been done.

Service

the service as in car work was good, the experience in the waiting aerea was poor. On arrival was called BUD, my name is not bud, was a bad start.

Service

Very professional and speedy service. Knowledgeable staff who explain the procedure being taken out on your vehicle.

Service

Disappointed that my vehicle check report was not provided and ? if even undertaken

Service

Attitude/service I received on collecting my vehicle was substantially under par - I am in direct contact with Bowkers on this

Service

Long wait to collect the car. This must happen every day at peak times. Surely some staff management at these times would alleviate the problem.

Service

They go the extra mile to keep the customer happy

Service

One of the faults notified was not fixed and car will need to go back in, also another fault has now appeared since the work. Finally, for a service with other dealers you get a report on the car with tread depths etc., all I received was an invoice.

Service

Customer focused staff.

Service

Efficient staff and very helpful

Service

Automatic courtesy car made available. Almost new X1, our vehicle ready on time and queries dealt with.

Service

Staff at Bowker Preston were friendly and professional. Definitely would go back soon.

Service

100% great, lovely reception, attention from staff professional and courteous yet personal

Service

Same as earlier answer

Service

mostly ok, tried to replace parts that weren't broken for £270

Service

Well informed about the service and cost ! Kept updated at all time

Service

Had to wait nearly 30 mins for a 90 min fast service

Service

Been taking my old bmw to Bowker for over 10 year i always get good service

Service

The car went in for a major service under the service pack. Everything was done on time without hassle and the car was valeted before collection. The courtesy car was good. Couldn't really ask for more.

Service

It's the first time I've used Bowker having used Bateman Lakeland BMW for the past 18yrs. I was happy that the service still had a personal touch.

Service

Staff excellent couldn't be more obliging

Service

the survey says it all completely satisfied

Service

Very happy with the service provided

Service

The experience was great and importantly the price was competitive.

Service

Did a full health check even though I went in with only a query regarding the thermostat.

Service

Smooth service (and MOT) - courtesy car was fine and service completed on time.

Service

Completed in accordance with booking dialogue.

Service

Good service, friendly staff

Service

All my questions were answered quickly and I was made to feel special which was genuine.

Service

Kept me informed

Service

Helpful staff Test drive on new z4 Well explained

Service

Everyone we came into contact with was helpful and pleasant.

Service

Car came back clean,and I have a service pack so I don't need to pay for servicing,which nobody likes to do,especially when 3 cars needed doing this month.

Service

happy with the service although still a bit on the expensive side

Service

Staff are helpful and polite

Service

On this occasion very little work required. Initially was expecting to do brake discs after previous years warning, after a mixed message saying needed discs & pads. Then told neither needed. So have had some minor communication problems

Service

As per first question, Sue listened to our needs ( and wants) and delivered! Sue made the whole process very easy, she was good fun as well, thank you sue .

Sales

Excellent service

Sales

I enjoyed my visit. The coffee was great.

Sales

The experience was somewhat rushed in order to help the Dealer quarterly sales. at the end of July. Already make comments to the Sales team.

Sales

Good from start to finish

Sales

Alison really listened to our brief. She made the transaction very straightforward. She handled us well and when the BMW system did not permit us to complete the sale, she skilfully kept us 'on side'. We are delighted with the outcome.

Sales

Completely satisfied Joel who we dealt with at Bowker was excellent to deal with

Sales

Explained every detail throughly

Sales

As above everyone very helpful and friendly

Sales

Well treated by knowledgeable staff who were eager to help and delivered good advice and couldn't do enough to help me make the right decision with good opportunities for test drives provided

Sales

Tom Aitkenhead was excellent throughout

Sales

Very professional and courteous service.

Sales

The handover was great. My car was waiting in a private area, all controls shown and explained. Joel even came out with me for a short drive as I have not had an automatic before.

Sales

Faultless service again

Sales

The salesman Simon Dickason was excellent. He was helpful, knowledgable and very patient with me.

Sales

Loved the car and the passion for the cars from the sales team made it an easy choice

Sales

Tom Aitkenhead was especially attentive to our needs. His manner was professional and yet reassuring that the purchase we were making was suitable to our needs.

Sales

All happened within a week. The documents were all set very quickly and the car was ready for me to collect on the date and time I wanted it.

Sales

Nothing was too much trouble with all questions and queries dealt with efficiently.

Sales

Old x5 had a fault for 2 years that could not be fixed, new x5 was faulty when collected. This is a product problem not the fault of the centre.

Sales

Plenty of stock to understand models and options. Well explained. Final finish on the car left a few streaks and micro scratches but team were quick to pro-actively address when spotted.